Journal · Nhật ký

Notes on Vietnamese hospitality

Nhật ký về công nghệ khách sạn và đặt phòng

Journal · § 01

Đặt phòng trực tiếp

Why the 18–34 domestic segment now expects to book directly on the hotel site, and what that means for SiteMinder Direct.

Journal · § 02

Đặt cọc điện tử

A practical guide to accepting wallet holds instead of card holds for domestic Vietnamese guests, integrated with SiteMinder Direct.

Journal · § 03

Tết Nguyên Đán

How the Vietnamese lunar new year reshapes urban demand between Sài Gòn, Hà Nội and Đà Nẵng, and how to load your rate plans in SiteMinder.

Journal · § 04

Mùa vắng khách

A calm view on how island resorts can hold rates through the low season by leaning on ancillary revenue and Vietnamese domestic demand.